voice ai
Voice AI Solutions — Agents That Answer, 24/7
Voice AI solutions that answer calls, book appointments, and handle enquiries around the clock — with human handoff, built and governed like production software.
What it is
Voice AI is one of the six things we build — and we build it as engineering, not a novelty. A voice agent answers your line 24/7, handles routine enquiries, books appointments, routes calls, and hands off to a human when it should. It's instrumented and governed like any production system, so you can see what it did and why. We've shipped voice agents into production — including a 24/7 agent answering a real UK hotel's line — so this is capability we run, not a promise.
What’s included
Inbound call handling
A voice agent that answers around the clock and handles routine enquiries without a queue.
Appointment booking
Enquiries turned into booked appointments, wired into your existing tools.
Call routing
Calls understood and routed to the right place — or the right person.
Human handoff
The agent knows its limits and hands off to a human cleanly when it should.
Where it fits
AI Intake
Voice agents that engage enquiries 24/7, qualify them, and book the meeting.
Hospitality & bookings
A 24/7 agent handling booking enquiries and routing — as we run for a real UK hotel, in production.
Ops Automation
Voice front-end wired into the back-office so a call turns into action, logged and monitored.
Risk reversal
We take the risk. You keep the asset.
Every commitment below is written into the contract — not implied, not verbal. Risk transfers to us during delivery.
90-Day Defect Warranty
Any defect against the agreed acceptance criteria, found within 90 days of launch, is fixed at no cost.
Critical: 4 business hours · Major: 2 business days · Written into the contract.
100% IP Assigned on Payment
You own everything — code, infrastructure, and the full decision trail — assigned to you on payment.
No lock-in. No hostage code. No dependency on us to keep it running.
Approve Every Phase Before You Pay
The build is decomposed into phases with written acceptance criteria agreed before each begins. You approve each phase before the next starts.
Invoiced per phase · Stop at any phase boundary.
Stage 0 Credited Against the Build
The Discovery & Technical Audit is a fixed fee, credited in full against your build.
Not the right fit? You keep the architecture proposal, threat model, and roadmap.
Questions, answered
Related services
You are not buying code. You are buying certainty.
Stage 0 turns your problem into a fixed-price roadmap — credited in full against the build if you proceed.